Site Logo
  • About
    • Leadership & Governance
    • Why Sundale
  • Care
    • In-Home Care
    • Retirement Living
    • Residential Aged Care
  • Locations
    • Burnside Community
    • Nambour Community
    • Palmwoods Community
    • Coolum Waters Community
    • Kilcoy Community
    • Boyne Island Community
  • Careers & Volunteering
  • Support
    • Choosing the Right Care
    • Getting Started with Aged Care
    • Fees & Funding
    • RAD Calculator
    • Forms & Resources
  • Community
Contact Us
  • About
    • Leadership & Governance
    • Why Sundale
  • Care
    • In-Home Care
    • Retirement Living
    • Residential Aged Care
  • Locations
    • Burnside Community
    • Nambour Community
    • Palmwoods Community
    • Coolum Waters Community
    • Kilcoy Community
    • Boyne Island Community
  • Careers & Volunteering
  • Support
    • Choosing the Right Care
    • Getting Started with Aged Care
    • Fees & Funding
    • RAD Calculator
    • Forms & Resources
  • Community
Contact Us

"*" indicates required fields

1What to Share
2Feedback
3Situation Details
4What Happened
5Preferred Outcome
6Contact Details
7Contact Preference
8Contact Preference
9Review Details
10Review Details

What would you like to share with us?

Choose the option that best describes your feedback.
What would you like to share with us?*

We’d love to hear your feedback

Whether it’s something we did well or an idea for improvement, your feedback helps us grow.

Help us understand the situation

Let us know when and where this occurred, and who was involved (if you know).
DD slash MM slash YYYY

What Happened

Tell us what occurred so we can better understand your experience.
Have you already spoken to someone at Sundale about this?*

How can we make things right?

Let us know what outcome you’re hoping for. We’ll do our best to support you.

Please provide your details

We’ll use this to get in touch with you.
or
Consent

Please note: If you choose not to provide your contact details, we won’t be able to follow up with you directly.

Would you like us to contact you about this?

Let us know if you’d like a response, or if you’re simply sharing feedback.
Would you like us to contact you about this?*

How would you like to hear back?

Choose the best way for us to respond.
How would you like to hear back?

Review Your Feedback

Please take a moment to check your details before submitting. If something doesn’t look right, use the Back button to make changes.
What type of feedback are you providing?

I’d like to provide feedback or make a complaint

What would you like to share with us?

How would you like to hear back? (Phone or Email)

Please provide your details
  • Full name:
  • Phone number:
  • Email address:
  • Location/Suburb:
Would you like us to contact you about this?

Please provide your details

I’d like to remain anonymous

Your feedback

Review Your Feedback

Please take a moment to check your details before submitting. If something doesn’t look right, use the Back button to make changes.
What type of feedback are you providing?

I’d like to provide feedback or make a complaint

What would you like to share with us?

Help us understand the situation
  • Date of incident:
  • Location:
  • Team member involved (optional):
How would you like to hear back? (Phone or Email)

Please share what happened
  • What happened:
  • Have you already spoken to someone at Sundale about this?:
  • Who did you speak with?
Your preferred outcome

Please provide your details
  • Full name:
  • Phone number:
  • Email address:
  • Location/Suburb:
Would you like us to contact you about this?

Please provide your details

I’d like to remain anonymous

Back

Need help or have a question?

We're here to help you take the next step.

Contact us
Site Logo

Trusted care for every
stage of life

We’re a trusted, not-for-profit provider of in-home care, retirement living, seniors rentals, and residential aged care in Queensland since 1963.

Quick Links

Care at SundaleFees & FundingGetting StartedForms & ResourcesRAD Calculator

For Visitors

LocationsCareers & VolunteeringCommunity & Events

About Sundale

Why SundaleChoosing the Right CareLeadership & Governance

Work & Volunteer

Careers & Volunteering

© Sundale 2025. Proudly not-for-profit and community-first

Privacy Policy Terms and Conditions Designed by Orange Digital